Challenges and potential of interprofessional communication in collaborative practices in the Family Health Strategy
Keywords:
Communication, Interprofessional Relations, Patient Care Team, Interdisciplinary Placement, Primary Health CareAbstract
Objective: To analyze the perception of Family Health Strategy professionals about interprofessional communication. Methods: This was a descriptive study, with a qualitative approach, carried out in October 2021, with nine professionals from a Basic Health Unit in the municipality of Fortaleza, Ceará, Brazil. A sociodemographic questionnaire was used to collect data and a focus group was held. The subjects' speeches were recorded and later analyzed using IRAMuTeQ® software. Results: Work overload, staff turnover, mismatches in professional behavior, fragile communication with patients and the lack of formal communication spaces were identified as the main challenges compromising interprofessional communication in the health unit. On the other hand, interpersonal relationships and the use of messaging apps were highlighted as communication enhancers. Conclusion: Ineffective communication weakens collaborative practices in Primary Health Care. This highlights the need to reorient the work process in this area of care and expand spaces for interprofessional dialog and collaboration.
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